How did we get our name? Our mascot? What is EelTank.com? Who are the loonies behind this? What do they have to say for themselves? All of these questions will soon be answered...Just give us some time!
On the Serious Side...
Is using my credit card online secure? How will I be protected?
EelTank.com know how important it is for you, the consumer, to feel safe while using your credit card online. This is the reason that VStore.com, our distributor, has established the Secure Shopper Guarantee...
It is designed to protect you against any unauthorized charges that might be made to your credit card. If this does occur (a very unlikely scenario) and your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases, Vstore.com will cover your liability up to $50. This, of course, is the maximum amount for which you can be held liable.
(Below excerpt taken from VStore Policy)
Here are the steps Vstore.com has taken to ensure your safety:
Store Security:
The Vstore.com Web site is registered with Verisign, the industry leader in Web site-identification, so your browser can confirm the Vstore.com identity before any transmission is sent. This means that no one else will see your credit card information.
Data Encryption:
We encrypt every order to protect your credit card number and personal information. Encryption is a process by which we use software to scramble your credit card number and personal information in transit to Vstore.com. Your data remains scrambled even when it is stored on our machines.
Making a Claim
Should you discover unauthorized charges on your credit card within 60 days of your purchase, you should:
Report the charges to your credit card company immediately.
Report the charges to Vstore.com's Fraud Department. If the fraudulent charges resulted through no fault of your own, we will then credit your credit card up to a maximum of $50 and send you a letter that confirms our reimbursement.
If you have any further inquiries concerning the Vstore.com Secure Shopper Guarantee, please log-in to the customer service section.